Terms and Conditions ZA

VAPE QUALITY MATTERS

  1. VAPE QUALITY MATTERS​

    At Vuse, we want to provide you with accurate and relevant vaping information you need to address your concerns or questions you have about vaping, because at Vuse, the quality of your vaping experience matters.

    This Quality Matters page is applicable to Vuse products only.

  2. VUSE IS A PIONEER IN VAPOUR SCIENCE​

    Consumers are at the heart of product development. That´s why our specialist vape team of technical, scientific and engineering experts carefully craft our devices and E-Liquids.

    Learn more about the process below.

  3. HOW VUSE STANDS OUT FOR ITS QUALITY​

    Consumer satisfaction is at the heart of everything we do in the design, development and manufacturing of our products. We scrutinise every detail of our products – from what goes into the E-Liquids to the vapour that comes out.

    • We only use high-quality ingredients in our E-Liquids
    • We assess every single ingredient and every single material
    • We test each batch of E-Liquid and ensure it is traceable and tamper-proof
    • We design our products with safety features to protect against over-voltage and over-heating
    • We enforce strict manufacturing processes and quality controls
  4. QUALITY VAPING STANDARDS​

    We advocate for product standards and have contributed to the world’s first voluntary standards on e-cigarettes, created by the French Standards Institute AFNOR and the British Standards Institute.

  5. OUR 360 DEGREE SCIENCE PERSPECTIVE​

    Our aim is to build the most reliable products possible. So, we conduct state of the art testing for our components and materials. We employ more than 50 scientists covering many disciplines, ranging from toxicology to device development and manufacturing, biosciences to analytic computing.

    50 Scientists

    1000s Of hours of testing before it reaches you

    100+ Product tests

  6. HOW RIGOROUSLY DO WE TEST OUR VAPE PRODUCTS?​

    All our products go through 1000 hours of testing by 50 scientists before reaching you. Only when we are fully satisfied that a product meets our high-quality standards do we allow it to go on the market.

    1. Knowing how you vape

      Our scientists use a vaping topography machine to determine how long and how deeply vapers inhale when using an e-cigarette.

    2. Collecting the vapour

      We then connect our e-cigarettes to a vaping simulator. This simulates vaping behaviour and collects the vapour for detailed analysis.

    3. Analysing the vapour

      Our scientists put the vapour through a chromatography testing process to identify its components.

    4. Assessing the elements

      Our professional toxicologists then asses the elements.

    5. Reformulating and re-engineering

      Based on our findings, we reformulate our E-Liquids and re-engineer our devices to improve vapour quality. We only use high-quality pharmaceutical and food grade ingredients to maximise purity of ingredients.

    6. Approving process

      We repeat this entire process for every E-Liquid, formulation and device we make until we are fully satisfied with the results.

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